Mobile App + Dashboard
Taxiologists
A taxi and fleet business running dispatch on phone calls and memory — rebuilt as a booking app with a real-time management dashboard.
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The Problem
What was breaking
- Bookings came in over calls and messages, with no single record of who booked what.
- Dispatch depended on someone manually matching riders to available drivers.
- No live view of driver location, trip status, or daily operations.
The Solution
What Napnix built
- A rider-facing mobile app for booking and trip tracking.
- A management dashboard for dispatch, driver assignment, and trip oversight.
- Real-time trip and driver status so operations can see everything at a glance.
System Flow
How it works now
Rider books a trip in the app
Booking lands in the dispatch dashboard
Operations assigns an available driver
Driver and trip status update in real time
Completed trips are logged for records and reporting
Business Impact
What changed
Dispatch moved from memory and phone calls to a single live system.
Operations gained real-time visibility over drivers and trips.
Booking history is now recorded and reviewable instead of lost in chat.
“Napnix built our app and management dashboard end to end — bookings, driver tracking, and dispatch in real time. They stayed involved after launch.”
Parminder SinghOwner, Taxiologists
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