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The Operating System for running your agency.

Napnix CRM is an industry-specific CRM platform for agencies and service businesses, combining lead management, invoicing, project tracking, client portals and multi-channel follow-up in one system. Plans start at $49/month, with 14 industry editions covering e-commerce, real estate, healthcare, hospitality and more.

Stop stitching together 5 different tools. Manage leads, projects, invoices, and client support in one unified platform.

Book a 20-min Demo
10+
Teams Onboarded
99.9%
Uptime Target
24/7
Support
14
Industries
Digital Agencies
Freelancers
E-commerce
Consultants
Real Estate
SaaS Startups
Marketing Teams
Event Planners
Digital Agencies
Freelancers
E-commerce
Consultants
Real Estate
SaaS Startups
Marketing Teams
Event Planners
Digital Agencies
Freelancers
E-commerce
Consultants
Real Estate
SaaS Startups
Marketing Teams
Event Planners
Capabilities

Everything you need to scale.

Unified tools that replace your fragmented tech stack.

Centralized Operations

See everything in one place. Revenue, project status, leads, and support tickets at a glance.

Mobile App

Manage your agency from anywhere.

Mobile App
New Payment
₹24,000 received

Invoicing & Payments

Accept payments via Razorpay with UPI, cards, and net banking.

Lead Pipeline

Drag-and-drop kanban board to track deals from lead to close.

AI Automation

Let AI handle the busy work. Auto-responses, meeting scheduling, and smart follow-ups so you can focus on high-value work.

“I noticed the client hasn’t replied to the proposal sent 3 days ago. Should I send a follow-up email?”
How It Works

Up and running in 3 steps.

No lengthy onboarding. Go from sign-up to managing clients in under an hour.

Step 01

Sign Up & Configure

Set up your workspace, invite team members, configure your pipeline stages and workflows.

Step 02

Import & Connect

Import existing data, connect your payment gateway, and set up your storefront in minutes.

Step 03

Grow & Scale

Start managing leads, sending invoices, and scaling your operations with data-driven insights.

Integrates with your favorite tools

Connect the services you already use. More integrations added regularly.

Razorpay
Google
Slack
WhatsApp
Notion
Gmail
Calendar
Drive

Simple, Transparent Pricing

Choose the plan that fits your agency. If you want help deciding monthly vs yearly, book a live walkthrough before you commit.

Need a faster answer on packaging, setup, or yearly pricing?

Starter

Perfect for small businesses & startups

$49/mo
  • 500 Leads
  • 200 Customers
  • 2 Team Members
  • 1 GB Storage
POPULAR

Growth

Ideal for growing businesses

$79/mo
  • 2,000 Leads
  • 1,000 Customers
  • 5 Team Members
  • 5 GB Storage

Business

For established businesses

$99/mo
  • 10,000 Leads
  • 5,000 Customers
  • 15 Team Members
  • 25 GB Storage

Enterprise

For large organizations

Custom
  • Unlimited Leads
  • Unlimited Customers
  • Unlimited Team Members
  • Custom Storage

Compare features

A detailed breakdown of what’s included in each plan.

Napnix CRM feature comparison across the Starter, Growth, Business, Enterprise plans.
FeatureStarterGrowthBusinessEnterprise
Core Features
Dashboard & Analytics
Lead Management
Customer Management
Mobile App Access
Multi-Industry Templates
E-commerce
Product Catalog
50
500
2,000
Unlimited
Order Management
Storefront Website
Inventory Tracking
Payment Gateway
Marketing
Email Follow-ups
500/mo
5,000/mo
25,000/mo
Unlimited
WhatsApp Integration
Automation Workflows
3
10
50
Unlimited
Landing Pages
5
25
Unlimited
Analytics & Reports
Basic
Advanced
Advanced
Custom
Growth & Visibility (Managed)
Google Business Profile Setup
GBP Management (posts, Q&A, reviews)
Monthly
Weekly
Weekly
Google Search Console Setup
Google Analytics 4 Setup & Goals
Technical SEO Audit
Quarterly
Monthly
Monthly
On-Page SEO & Schema Markup
Keyword Rank Tracking
25 keywords
100 keywords
Unlimited
Local SEO & Business Listings
Automated Review Requests (WhatsApp/Email)
Growth Report (traffic, leads, rankings)
Monthly
Monthly
Custom
Dedicated Growth Manager
Support & Extras
Priority Support
Email
Email + Chat
Priority
Dedicated
Onboarding & Data Migration
Self-serve
Guided
Done-for-you
Done-for-you
Team Training Session
1 session
Quarterly
On demand
API Access
Custom Integrations
White-label
SLA Guarantee
99.5%
99.9%
FAQ

Frequently Asked Questions

How do I get started?
Contact our sales team and we'll set up your account within 24 hours. We'll guide you through the onboarding process.
Can I upgrade or downgrade anytime?
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle.
Is the mobile app included?
Yes, mobile app access is included in all plans at no extra cost. Available for both iOS and Android.
What payment methods do you accept?
We accept UPI, cards, net banking, and other methods supported by Razorpay.
What happens if I exceed my limits?
We'll notify you when you're approaching limits. You can upgrade your plan or purchase add-ons to increase limits.
Do you offer custom enterprise plans?
Yes, for large organizations with specific needs, we offer custom plans with tailored features and pricing. Contact our sales team.

Ready to transform your agency?

Built for agencies and growing teams who need CRM, pipelines, and client workflows in one place.