Manage Rooms. Delight Guests. Run Smooth Operations.
Napnix CRM for Hospitality is an industry-specific edition of Napnix CRM — CRM for hotels, resorts, and vacation properties — manage reservations, room inventory, guest profiles, housekeeping, and tour packages. Plans start at $49/month, and the Business plan is the one we usually recommend for hospitality teams.
Tailored for Hospitality
Purpose-built tools that solve real problems in your industry.
Reservation Management
Manage room bookings, check-ins, check-outs, and availability with a centralized reservation calendar.
Room Inventory
Track room types, availability, status (occupied/vacant/maintenance), and pricing across your property.
Guest Profiles
Maintain guest records with preferences, stay history, communication logs, and special requests.
Housekeeping
Assign housekeeping tasks, track room cleaning status, and coordinate turnover between check-out and check-in.
Tours & Destinations
Manage tour packages, bookings, and destination listings — ideal for resorts offering local experiences.
Guest Communication
Pre-arrival messages, in-stay updates, and post-checkout follow-ups via WhatsApp and email.
Built for teams like yours
Here’s why hospitality businesses trust Napnix CRM to streamline operations and accelerate growth.
WhatsApp Concierge
Automated booking confirmations, check-in reminders, and post-stay feedback requests — all on WhatsApp.
Operations Dashboard
Real-time view of occupancy, today's check-ins/outs, pending housekeeping tasks, and revenue.
Staff Coordination
Front desk, housekeeping, and tour teams share one system — no radio chatter for room status updates.
Tour Packages
Sell and manage local tours and experiences alongside room bookings — add-on revenue for your property.
How we’re different
Not just another generic CRM. We understand your industry.
Operations-First Design
Reservations, housekeeping, and guest management in one workflow — not a generic CRM with "room" fields added.
Guest Memory
Every preference remembered across stays — room type, dietary needs, special occasions. Personalized hospitality at scale.
Housekeeping Integration
Housekeeping status linked directly to reservations — staff sees what needs cleaning as guests check out.
Tour Revenue Add-On
Sell curated experiences and local tours to guests. Manage bookings, destinations, and tour schedules in the same system.
Everything included
A complete set of modules designed for hospitality workflows.
Simple, Transparent Pricing
Choose the plan that fits your hospitality business.
| Plan | Price / month | Leads | Team members | Storage | Recommended for hospitality |
|---|---|---|---|---|---|
| Starter | $49 | 500 | 2 | 1 GB | — |
| Growth | $79 | 2,000 | 5 | 5 GB | — |
| Business | $99 | 10,000 | 15 | 25 GB | Yes — our usual recommendation |
| Enterprise | Custom | Unlimited | Unlimited | Custom | — |
Starter
Perfect for small businesses & startups
- 500 Leads
- 200 Customers
- 2 Team Members
- 1 GB Storage
Growth
Ideal for growing businesses
- 2,000 Leads
- 1,000 Customers
- 5 Team Members
- 5 GB Storage
Business
For established businesses
- 10,000 Leads
- 5,000 Customers
- 15 Team Members
- 25 GB Storage
Enterprise
For large organizations
- Unlimited Leads
- Unlimited Customers
- Unlimited Team Members
- Custom Storage
“Housekeeping coordination used to be chaos. Now room status updates happen in real-time — the front desk always knows what's ready.”Representative use case
Frequently Asked Questions
Can I manage room types and availability?
How does housekeeping tracking work?
Can I sell tour packages to guests?
Is it suitable for multi-property management?
Ready to transform your hospitality business?
Join businesses using Napnix CRM to scale their hospitality operations.
Explore Other Industries
Napnix CRM is built for every business type.