# Taxiologists — Case Study | Napnix

> A taxi and fleet business running dispatch on phone calls and memory — rebuilt as a booking app with a real-time management dashboard.

Source: https://napnix.in/portfolio/taxiologists

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## Taxiologists

A taxi and fleet business running dispatch on phone calls and memory — rebuilt as a booking app with a real-time management dashboard.

### What was breaking

- Bookings came in over calls and messages, with no single record of who booked what.
- Dispatch depended on someone manually matching riders to available drivers.
- No live view of driver location, trip status, or daily operations.

### What Napnix built

- A rider-facing mobile app for booking and trip tracking.
- A management dashboard for dispatch, driver assignment, and trip oversight.
- Real-time trip and driver status so operations can see everything at a glance.

### How it works now

### What changed

Dispatch moved from memory and phone calls to a single live system.

Operations gained real-time visibility over drivers and trips.

Booking history is now recorded and reviewable instead of lost in chat.

### Losing leads to slow follow-up?

Book a free Revenue-Leak Audit and see where your enquiries are slipping — and how to fix it.