# Hospitality CRM — Reservations, Rooms & Guests

> CRM for hotels and resorts. Manage reservations, rooms, guest profiles, housekeeping, and tour packages. Operations-first hospitality management.

Source: https://napnix.in/napcrm/industries/hospitality

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## Manage Rooms. Delight Guests. Run Smooth Operations.

**Napnix CRM for Hospitality is an industry-specific edition of Napnix CRM** — CRM for hotels, resorts, and vacation properties — manage reservations, room inventory, guest profiles, housekeeping, and tour packages. Plans start at $49/month, and the Business plan is the one we usually recommend for hospitality teams.

### Tailored for Hospitality

Purpose-built tools that solve real problems in your industry.

#### Reservation Management

Manage room bookings, check-ins, check-outs, and availability with a centralized reservation calendar.

#### Room Inventory

Track room types, availability, status (occupied/vacant/maintenance), and pricing across your property.

#### Guest Profiles

Maintain guest records with preferences, stay history, communication logs, and special requests.

#### Housekeeping

Assign housekeeping tasks, track room cleaning status, and coordinate turnover between check-out and check-in.

#### Tours & Destinations

Manage tour packages, bookings, and destination listings — ideal for resorts offering local experiences.

#### Guest Communication

Pre-arrival messages, in-stay updates, and post-checkout follow-ups via WhatsApp and email.

### Built for teams like yours

Here’s why hospitality businesses trust Napnix CRM to streamline operations and accelerate growth.

#### WhatsApp Concierge

Automated booking confirmations, check-in reminders, and post-stay feedback requests — all on WhatsApp.

#### Operations Dashboard

Real-time view of occupancy, today's check-ins/outs, pending housekeeping tasks, and revenue.

#### Staff Coordination

Front desk, housekeeping, and tour teams share one system — no radio chatter for room status updates.

#### Tour Packages

Sell and manage local tours and experiences alongside room bookings — add-on revenue for your property.

### How we’re different

Not just another generic CRM. We understand your industry.

#### Operations-First Design

Reservations, housekeeping, and guest management in one workflow — not a generic CRM with "room" fields added.

#### Guest Memory

Every preference remembered across stays — room type, dietary needs, special occasions. Personalized hospitality at scale.

#### Housekeeping Integration

Housekeeping status linked directly to reservations — staff sees what needs cleaning as guests check out.

#### Tour Revenue Add-On

Sell curated experiences and local tours to guests. Manage bookings, destinations, and tour schedules in the same system.

### Everything included

A complete set of modules designed for hospitality workflows.

### Simple, Transparent Pricing

Choose the plan that fits your hospitality business.

| Plan | Price / month | Leads | Team members | Storage | Recommended for hospitality |
|---|---|---|---|---|---|
| Starter | $49 | 500 | 2 | 1 GB | — |
| Growth | $79 | 2,000 | 5 | 5 GB | — |
| Business | $99 | 10,000 | 15 | 25 GB | Yes — our usual recommendation |
| Enterprise | Custom | Unlimited | Unlimited | Custom | — |

#### Starter

Perfect for small businesses & startups

- **500** Leads
- **200** Customers
- **2** Team Members
- 1 GB Storage

#### Growth

Ideal for growing businesses

- **2,000** Leads
- **1,000** Customers
- **5** Team Members
- 5 GB Storage

#### Business

For established businesses

- **10,000** Leads
- **5,000** Customers
- **15** Team Members
- 25 GB Storage

#### Enterprise

For large organizations

- **Unlimited** Leads
- **Unlimited** Customers
- **Unlimited** Team Members
- Custom Storage

### Frequently Asked Questions

### Ready to transform your hospitality business?

Join businesses using Napnix CRM to scale their hospitality operations.

### Explore Other Industries

Napnix CRM is built for every business type.