# Napnix CRM — All-Purpose CRM for Growing Businesses | Napnix

> Manage leads, automate sales, and grow revenue with Napnix CRM. Affordable CRM built for Indian businesses with WhatsApp, email follow-ups, and workflow automation.

Source: https://napnix.in/napcrm/industries/general

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## The CRM That Adapts to Any Business

**Napnix CRM for General Business is an industry-specific edition of Napnix CRM** — Manage leads, close deals, and automate communications from a single dashboard — built for teams that need a CRM without the bloat. Plans start at $49/month, and the Growth plan is the one we usually recommend for general business teams.

### Tailored for General Business

Purpose-built tools that solve real problems in your industry.

#### Lead & Deal Management

Capture leads from forms, track them through a visual deal pipeline, and close more with activity-based selling.

#### Email Follow-ups

Send templated emails and automated follow-up sequences to leads and customers, with open and click tracking built in.

#### WhatsApp & SMS

Send WhatsApp broadcasts, SMS campaigns, and automated notifications — reach customers on the channels they use.

#### Analytics & Reports

Dashboards for sales performance, lead sources, team activity, and revenue — with exportable reports.

#### Workflow Automation

Set up auto-responders, workflow triggers, and chatbot sequences to eliminate repetitive manual tasks.

#### Documents & Forms

Build custom lead capture forms, store documents per contact, and manage your content pages with the built-in CMS.

### Built for teams like yours

Here’s why general business businesses trust Napnix CRM to streamline operations and accelerate growth.

#### Ready in Minutes

No complicated setup. Sign up, pick your industry, and your CRM is pre-configured with the right modules.

#### Role-Based Access

Control who sees what with granular permissions for employees, managers, and admins.

#### Transparent Pricing

Plans from ₹4,165/mo. No hidden fees, no per-user surcharges on base plans, no surprise invoices.

#### Real Support

Chat and email support from people who actually understand the product — not a script reader.

### How we’re different

Not just another generic CRM. We understand your industry.

#### Built for India

WhatsApp Business API, UPI payment tracking, and INR pricing — not a Western CRM with Indian pricing duct-taped on.

#### All-in-One Dashboard

Leads, deals, customers, email follow-ups, WhatsApp, team chat, and workflows — one login, one dashboard.

#### Industry-Adaptable

Start with general CRM and switch to industry-specific modules (healthcare, real estate, etc.) as your business evolves.

#### White-Label Ready

Agencies and resellers can rebrand the entire platform with custom domains and logos.

### Everything included

A complete set of modules designed for general business workflows.

### Simple, Transparent Pricing

Choose the plan that fits your general business business.

| Plan | Price / month | Leads | Team members | Storage | Recommended for general business |
|---|---|---|---|---|---|
| Starter | $49 | 500 | 2 | 1 GB | — |
| Growth | $79 | 2,000 | 5 | 5 GB | Yes — our usual recommendation |
| Business | $99 | 10,000 | 15 | 25 GB | — |
| Enterprise | Custom | Unlimited | Unlimited | Custom | — |

#### Starter

Perfect for small businesses & startups

- **500** Leads
- **200** Customers
- **2** Team Members
- 1 GB Storage

#### Growth

Ideal for growing businesses

- **2,000** Leads
- **1,000** Customers
- **5** Team Members
- 5 GB Storage

#### Business

For established businesses

- **10,000** Leads
- **5,000** Customers
- **15** Team Members
- 25 GB Storage

#### Enterprise

For large organizations

- **Unlimited** Leads
- **Unlimited** Customers
- **Unlimited** Team Members
- Custom Storage

### Frequently Asked Questions

### Ready to transform your general business business?

Join businesses using Napnix CRM to scale their general business operations.

### Explore Other Industries

Napnix CRM is built for every business type.