# FAQ - Frequently Asked Questions | Napnix > Answers on Napnix software development: services, technologies, project timelines and support across web, mobile, AI and cloud work. Source: https://napnix.in/faq --- ## Frequently Asked Questions Find answers to common questions about our services, process, and how we can help your business grow. We offer a comprehensive range of software development services including custom web development (React, Next.js, Node.js), mobile app development (Flutter, React Native, iOS, Android), AI & machine learning solutions, cloud infrastructure (AWS, Azure, GCP), CRM & ERP systems, and e-commerce platforms. Yes. We're based in Mohali, India, and serve clients worldwide — with active clients across India, the UK, Australia, and Canada. We work comfortably across different time zones and cultural contexts. Our core expertise includes React, Node.js, Next.js, Flutter, React Native for mobile, AWS, Azure, Google Cloud Platform (GCP), Python, TypeScript, PostgreSQL, MongoDB, and modern DevOps tools like Docker and Kubernetes. We follow an Agile methodology with sprint-based development. Our process includes: Discovery & Planning, UI/UX Design, Development with regular sprints, Quality Assurance & Testing, Deployment, and ongoing Support & Maintenance. Project timelines depend on complexity. A simple MVP might take 4-6 weeks, while a complex enterprise platform could take 3-6 months. We provide detailed roadmaps and milestone estimates during the discovery phase. Yes, we offer 24/7 global support and maintenance packages. This includes bug fixes, performance optimization, security updates, feature enhancements, and technical support to ensure your application runs smoothly. Absolutely! We have extensive experience integrating various third-party APIs including payment gateways (Stripe, PayPal, Razorpay), social media platforms, CRM systems, analytics tools, shipping providers, and custom enterprise APIs. Every solution we deliver is fully customized to your specific business requirements. We don't believe in one-size-fits-all approaches. Each project is tailored to meet your unique goals, workflows, and user needs. We implement enterprise-grade security measures including SSL/TLS encryption, secure authentication (JWT, OAuth), data encryption at rest and in transit, regular security audits, GDPR compliance, and industry-standard security practices. We offer flexible pricing models including fixed-price projects for well-defined scopes, time & materials for agile projects, and dedicated team models for long-term engagements. We provide transparent quotes after understanding your requirements. Yes, all websites we build are SEO optimized from the ground up. This includes semantic HTML, fast page load times, mobile responsiveness, proper meta tags, structured data markup, and adherence to Google's Core Web Vitals guidelines. A focused internal tool or portal usually starts around ₹4,00,000. A multi-tenant SaaS platform with billing, roles and an admin surface is typically ₹15,00,000 and up. Napnix CRM, if a configured CRM fits instead of a build, starts at ₹4,165 per month. The variable that moves a build estimate most is the number of distinct user roles, because each one multiplies both the permission logic and the testing surface. We give a written figure after a scoping call rather than a range over email. You do, from the first commit. The repository sits in your organisation and the cloud resources run in your own account, not ours. At handover you receive the code, the infrastructure definitions, environment documentation and a runbook for routine operational tasks. There is no proprietary runtime or licence that would stop another team picking the work up, and we do not require a retainer to keep the system running. Yes. The team is in Mohali, Punjab, and we work with clients across India, the UK, the US, the UAE, Canada and Australia. Delivery is remote, with meetings scheduled in your working hours: the Mohali day overlaps the morning in the UK and the EU, and the evening in Australia and Singapore. For North American clients we usually hold a fixed early-morning or late-evening slot rather than rotating it. We bill in INR, USD or EUR. ### Still have questions? We're here to help! Contact us for a free consultation and let's discuss your project.